At Rustic Wood, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or book our cottage. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and postal address (provided during booking or inquiry).
  • Payment details (processed securely through trusted third-party providers).

Non-Personal Information

  • Browser type, IP address, and website usage data are collected through cookies and analytics tools to enhance user experience.

Booking Details

  • Dates of stay, the number of guests, and any preferences or special requests shared with us.

2. How We Use Your Information

We use the collected information to:

  1. Process bookings and manage your stay at Rustic Wood.
  2. Communicate with you regarding your booking, special offers, or updates.
  3. Improve our website, services, and user experience.
  4. Fulfill legal obligations or respond to government authorities if required.

3. Sharing Your Information

We respect your privacy and will never sell or share your personal information with third parties, except:

  1. Service Providers: To process payments or manage bookings securely.
  2. Legal Compliance: When required by law or to protect our rights and property.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and gather analytics. You may disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt out of receiving promotional emails by contacting us directly.

7. Security Measures

We take the security of your data seriously and implement measures such as encryption, secure servers, and restricted access to ensure your information is safe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Airbnb). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.

9. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: chirag.n.raval@gmail.com
  • Phone: +91 90003 01497 (WhatsApp Only)

By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.